Please note that your dental appointment is considered confirmed at the time of booking. This means that we are reserving time with our doctor, assistant and hygienist, as well as operatory space as required.
We therefore request that if you are unable to attend the scheduled appointment, you:
•Contact our office with 48 hours notice to reschedule.
•Contact our office with 72 hours notice for appointments scheduled on a Monday (notify us by 5:00pm CST on Thursday)
There are many times when our patients require urgent or emergency treatment and therefore require an appointment as soon as possible. When patients give our office advance notice of their need to reschedule, this time can in turn, be allocated to those patients who are suffering in pain and in need of urgent treatment. In this way we can best serve the needs of all patients.
In the event that no notice is given, you do not show up for your scheduled appointment or you do not call within the specified times as stated above to reschedule an appointment, a $40.00 fee will be assessed. Please note that insurance companies DO NOT cover fees for broken appointments, therefore payment is the patient’s responsibility and must be paid prior to your next appointment.